Privacy Policy

1Introduction

This Privacy Policy explains how Strategic Resource Affirmation (“SRA”, “we”, “us” or “our”) collects, uses, shares and protects personal information when you visit our website, contact us or use our testing, inspection, calibration, certification and training services.

By using our website or services, you acknowledge the practices described in this policy.

2Information We Collect

We may collect the following types of information:

• Contact details such as your name, email address, phone number, company and job title.
• Service information such as enquiry details, quotation requests, audit, inspection, calibration or test information, and certificate details.
• Training information such as course registrations, attendance, assessment results and certificates.
• Recruitment information such as CVs and qualifications when you apply for a role.
• Technical information such as IP address, browser type, device information and pages visited, collected through cookies and similar technologies.

3How We Use Your Information

We use personal information to:

• Respond to enquiries and provide quotations.
• Deliver, manage and invoice our services.
• Issue and verify certificates and training records.
• Meet legal, regulatory and accreditation obligations.
• Improve our website and services.
• Send service updates and, where permitted, information about our services. You can opt out at any time.

4Sharing Your Information

We do not sell your personal information. We may share it with:

• Our staff, auditors, inspectors and trainers who need it to deliver services.
• Accreditation bodies, awarding bodies and scheme owners where required for certification or training.
• Trusted service providers such as IT, hosting and email providers who act on our instructions.
• Authorities where required by law or to protect our legal rights.

5International Transfers

We operate in several countries, so your information may be transferred to and processed in countries other than your own. Where this happens we take reasonable steps to protect your information.

6Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting, certification and accreditation record‑keeping requirements.

7Security

We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss or misuse. However, no method of transmission over the internet is completely secure.

8Your Rights

Depending on applicable law, you may have the right to:

• Access the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your information, subject to legal obligations.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details below.

9Cookies

Our website may use cookies and similar technologies to make it work properly, understand how it is used and improve your experience. You can control cookies through your browser settings. Some features may not work correctly if cookies are disabled.

10Children’s Privacy

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

11Third‑Party Links

Our website may contain links to other websites, such as social media or map services. We are not responsible for the privacy practices of those websites.

12Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the “Last updated” date.

13Contact Us